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Labtech's mission is to create a vibrant ecosystem where people can live, work, shop and play: all connected by innovative technology in one seamless experience. Trail helps deliver great customer experiences through step by step guides for teams and managers.
Add control and structure to your team's day. Know that stuff is being done, whether you're there or not.
Be prepared for EHO visits. Food safety and compliance tasks are simplified and you'll know if anything is ever missed.
Instead go digital for reports & alerts for complete visibility and control over efficient operations
Add your daily tasks from compliance to cashing up.
Your teams complete their tasks each day.
Get performance insights while protecting your business.
With powerful integrations, you can save time. Get visibility of everything in one place.
You'll be charged for every live site. You can archive a site at any time and the cost will be pro-rata'd, or launch new sites and your subscription will be automatically upgraded.
For monthly payments, we support all major credit cards (Visa, Mastercard, AMEX, Maestro, and Discover). For yearly payments, we accept payments via wire transfer and invoice.
Yes - and at a discounted rate. Just ask one of the team for more details
Data security and privacy is our number one priority. We carry out automated and manual testing on a regular basis meaning our uptime is 99.99%. We comply with both current UK Data Protection laws and upcoming changes to GDPR. The app is hosted on the same technology as Facebook. There’s more detail in our privacy policy.
If you’re not ready for staff to bring their own device then we recommend mini tablets or large phones - anything that can be held comfortably in one hand. There are same great Asus 8" that are cheap and durable when put in a solid case. We generally recommend 2 devices per site - Kitchen and Front of House - but that’ll depend on your setup. You’ll also need a decent wifi that covers the majority of the site.
Nowhere! Just login via the website on any modern browser and you’ll be up and running in seconds. It’s fast and when pinned to your homescreen you get the same great experience on laptop, tablet or phone. Web apps also makes device management much simpler for bigger organisations.
We know people move around a lot, so unlike other systems we offer unlimited users for complete accountability and security. Create head office users, ops and site managers and team members, each with appropriate permissions.
Trail is designed for multi-site service businesses. The more complex the operations, the bigger the benefit. However, if you have two or three sites and looking to cut down on paper, we can help!
