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What Customers ♥️ About Trail

"Trail has given us realtime insight into every facility across our estate, so we can react to maintenance issues before they become large."
Scott Vernon
Chief Financial Officer
"We turned our Costa Checks and various compliance forms into regular tasks on Trail, which has contributed to some of the best scores we have had."
Delroy Daniels
Operations Director
"It’s the app I can’t live without in my working day."
Beth Cole
Assistant General Manager
"We rarely provide training to our guys, they just bought into the idea straight away. I love that I have a full visual of everyone's activity in front of me."
Katrin Toots
Compliance Manager
“Probably my favorite system. The uptake on it was so quick, and support has been great.”
Matt Pinchard
HR, Systems & Compliance Manager
“The EHO visited almost every site last year and every store was given a five star rating."
Jay Brown
Operations Chef

Operational blueprints helps drive Brewdog's global expansion

"Trail inspired us to cut all that paper and embrace a 100% digital operation"

James Brown

Retail Director

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“The EHO visited almost every site last year and every store was given a five star rating."
Jay Brown
Operations Chef
“It’s not a paper diary that’s covered in barbecue sauce. We have clarity over what’s done in our sites and are confident going into our audits.”
Jay Brown
Operations
"Trail was so easy to set up and the pubs love it"
Simon Swann
Regional Manger
"I f****** love Trail, it's taking my businesses to the next level."
Josh Paterson
Owner
"Trail is making it easier for our teams to ensure our food and safety practices are upheld."
– Trail is making it easier for them to ensure our food and safety practices are upheld."
Tracey Colbert
Risk & Compliance Director
“We couldn’t live without Trail."
Jess Picton

Better operational practices lead to happier customers at Bill’s

"Trail helps the industry move forward"

Kathryn Emmett

Sustainability & Compliance Manager

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"Our teams love it, it gives our managers of all levels absolute clarity on what they need to achieve every day."
James Brown
Operations Director
"We used to have to manage huge books, now this is all on Trail and has made life much easier"
Ahmed Oubaha
General Manager
“It’s very rare to not only have issues sorted quickly, but to have such a friendly response.”
Adam Klosowski
Operations Manager
"Trail is an easy, paper-free way for managing company and legal compliance whilst showing high levels of due diligence."
Helen Chambers
Retail Audit Manager
"Trail gave me visibility across a growing business and helped teams achieve our high standards"
Vincent McKevitt
Founder
"Trail reduced the amount of time we need to spend on internal audits, which has been a great cost-saving for us."
Matt Bamber
Operations Director

The New World Trading Company creates unique customer experiences

“Trail gives our staff the autonomy to focus on creating great guest experiences. It’s also greatly reduced the amount of time we need to spend on internal audits, which has been a great cost-saving for us.”

Matt Bamber

Operations Director

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“It’s super user-friendly and support has been excellent."
Pete Hunt
Co-Founder
"We insist that not only our Laines kitchens but anyone running a kitchen for Laines use the Trail system and they love it!"
Laura Creasey
Head of Support
“It’s way easier than having a ton of paper lying around. We can see what’s happening in our sites and that’s invaluable."
Ryan Shanks
Operations Manager
I never have to worry about losing records and most importantly, our EHO is very impressed with it.
Marcus Bradford
Director
"Trail has cut site admin, so now we have more time to coach teams and focus on our unique customer experience."
Marta Pogroszewska
Retail Director
"Since implementing Trail, we have really been able to save a lot of time as well as move away from using paper"
Richard Franks
MD

GAIL'S delivers on quality with checklists that keep sites consistent

"Trail has cut site admin, so now we have more time to coach teams and focus on our unique customer experience."

Marta Pogroszewska

MD

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"Trail helps the industry move forward"
Kathryn Emmett
Sustainability and Compliance Manager
"We have invested in Trail and we are already seeing a huge benefit across the entire group."
David Tracey
Operations Director
“It’s not just a blanket list of tasks like other software. Our managers understand why their teams need to complete these tasks because they helped shape them.”
Jay Brown
Operations Chef
"Trail has been able to absolutely mirror our previous due diligence procedures"
Sue Davies
“Our team members have really embraced the technology as it’s easy to use and fundamentally makes their lives easier"
Laura Peasden
Operations Manager
“Trail is working great, and it’s brilliant that I can actually see what’s going on at all sites!"
David Moffat
Operations Manager
"Trail has given us valuable insight into how we can make things better and improve our operations."
Paul Hooker
Operations Director

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Trail
Runway East
20 St Thomas St
London
SE1 9RS
Company No. 09174558
VAT No. GB193300329
trail's capterra badge showing a rating of 5 overall
Trail's climate positive workforce badge from Ecologi where Trail have planted thousands of trees to offset their own and customer's carbon footprint
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