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What Customers ♥️ About Trail

"Trail helps the industry move forward"
Kathryn Emmett
Sustainability and Compliance Manager
"We have invested in Trail and we are already seeing a huge benefit across the entire group."
David Tracey
Operations Director
"Trail has been able to absolutely mirror our previous due diligence procedures"
Sue Davies
“Our team members have really embraced the technology as it’s easy to use and fundamentally makes their lives easier"
Laura Peasden
Operations Manager
“It’s not just a blanket list of tasks like other software. Our managers understand why their teams need to complete these tasks because they helped shape them.”
Jay Brown
Operations Chef
"Trail has given us valuable insight into how we can make things better and improve our operations."
Paul Hooker
Operations Director

The New World Trading Company creates unique customer experiences

“Trail gives our staff the autonomy to focus on creating great guest experiences. It’s also greatly reduced the amount of time we need to spend on internal audits, which has been a great cost-saving for us.”

Matt Bamber

Operations Director

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"Our teams love it, it gives our managers of all levels absolute clarity on what they need to achieve every day."
James Brown
Operations Director
"Trail has given us realtime insight into every facility across our estate, so we can react to maintenance issues before they become large."
Scott Vernon
Chief Financial Officer
"It’s the app I can’t live without in my working day."
Beth Cole
Assistant General Manager
"Trail was so easy to set up and the pubs love it"
Simon Swann
Regional Manger
“Probably my favorite system. The uptake on it was so quick, and support has been great.”
Matt Pinchard
HR, Systems & Compliance Manager
“We couldn’t live without Trail."
Jess Picton

GAIL'S delivers on quality with checklists that keep sites consistent

"Trail has cut site admin, so now we have more time to coach teams and focus on our unique customer experience."

Marta Pogroszewska

MD

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"Trail is making it easier for our teams to ensure our food and safety practices are upheld."
– Trail is making it easier for them to ensure our food and safety practices are upheld."
Tracey Colbert
Risk & Compliance Director
"Trail has cut site admin, so now we have more time to coach teams and focus on our unique customer experience."
Marta Pogroszewska
Retail Director
"Trail is an easy, paper-free way for managing company and legal compliance whilst showing high levels of due diligence."
Helen Chambers
Retail Audit Manager
“It’s super user-friendly and support has been excellent."
Pete Hunt
Co-Founder
"We insist that not only our Laines kitchens but anyone running a kitchen for Laines use the Trail system and they love it!"
Laura Creasey
Head of Support
"Since implementing Trail, we have really been able to save a lot of time as well as move away from using paper"
Richard Franks
MD

Better operational practices lead to happier customers at Bill’s

"Trail helps the industry move forward"

Kathryn Emmett

Sustainability & Compliance Manager

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"Trail gave me visibility across a growing business and helped teams achieve our high standards"
Vincent McKevitt
Founder
"We used to have to manage huge books, now this is all on Trail and has made life much easier"
Ahmed Oubaha
General Manager
“It’s way easier than having a ton of paper lying around. We can see what’s happening in our sites and that’s invaluable."
Ryan Shanks
Operations Manager
I never have to worry about losing records and most importantly, our EHO is very impressed with it.
Marcus Bradford
Director
“It’s very rare to not only have issues sorted quickly, but to have such a friendly response.”
Adam Klosowski
Operations Manager
"Trail reduced the amount of time we need to spend on internal audits, which has been a great cost-saving for us."
Matt Bamber
Operations Director

Scaling up at Honest Burgers

"Trail has enabled us to reduce email noise, paperwork, admin and simplify communication to our managers, allowing them to get on with what they should be doing - talking to our customers and driving sales!"

Philip Eeles

Co-founder and Operations Director

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"Trail helps the industry move forward"
Kathryn Emmett
Sustainability and Compliance Manager
"We have invested in Trail and we are already seeing a huge benefit across the entire group."
David Tracey
Operations Director
"Trail has been able to absolutely mirror our previous due diligence procedures"
Sue Davies
“Our team members have really embraced the technology as it’s easy to use and fundamentally makes their lives easier"
Laura Peasden
Operations Manager
“It’s not just a blanket list of tasks like other software. Our managers understand why their teams need to complete these tasks because they helped shape them.”
Jay Brown
Operations Chef
"Trail has given us valuable insight into how we can make things better and improve our operations."
Paul Hooker
Operations Director
“Trail is working great, and it’s brilliant that I can actually see what’s going on at all sites!"
David Moffat
Operations Manager

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Trail
23-28 Penn Street Studios
PG03, Penn Street
London
N1 5DL
Company No. 09174558
VAT No. GB193300329
trail's capterra badge showing a rating of 5 overall
Trail's climate positive workforce badge from Ecologi where Trail have planted thousands of trees to offset their own and customer's carbon footprint
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