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CUSTOMER EXPERIENCE

Help everyone hit the same high standard

Trail guides teams through their day, from daily checks to seasonal menu changes, ensuring everyone hits the same high standard.

Bill's
Ei Group
Fridays
Cafe Rouge
wagamama

The exceptional, without exception

Stay ahead of the competition

Your brand is unique, and reinforcing your standards across the business gives you a competitive edge. Trail helps standardise checks across sites so they all run exactly how you want them to.

More productivity
a mobile device shows an opening checklist being completed
Deliver consistently great service

Customers expect the same great experience every time, but as your business grows, brand standards can slip. Trail guides teams through tasks and ensures they hit the same high standard.

More brand standards
a task for a new menu launch is distributed to teams at multiple sites
Gain total visibility and control

Real-time insights and dashboards give head office visibility over multiple sites. Understand where standards are slipping and focus attention where it’s needed most.

More productivity
a mobile device shows an opening checklist being completed
Train, engage and retain teams

Training videos and materials are attached to tasks, so new starters can get up to speed quickly, and everyone knows exactly what to do. Job satisfaction improves. Everyone’s happy.

More brand standards
a task for a new menu launch is distributed to teams at multiple sites

How it works

1

Plan

Add your daily tasks from compliance to cashing up.

2

Complete

Trail lets your teams know what to do and when to do it each day.


3

Record

Get a secure digital record of task completion to ace that inspection every time