Incidents happen, make sure your teams have all they need to handle them correctly
All accidents and incidents involving customers, employees, contractors, nearby residents/businesses, police or other official authorities must be reported.
An incident report form is used to document any accidents, near misses or fire related incidents. Recording detailed information as part of this report makes a huge difference to health and safety inspections as well as insurance claims.
Attaching witness statements and navigating what you can and can't record without consent with new GDPR regulations means recording this information can be a nightmare. Here's how the experience looks on Trail:
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