Attach files & photos to your Trail

Files, photos and even videos can now be uploaded to a task on your Trail.
Jul 2021
4 min read
Trail app

“About time” I hear you cry, and quite right too. The waiting is over and you can now effortlessly attach documents, photos and videos to any task on your Trail.

The possibilities for this application are endless, but here are a few suggestions how it may help you:

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Waiter using Trail app on iPad in a busy restaurant


Save hours by focusing resource on a few shops rather than all, without compromising business continuity. Whenever you launch a new dish across your estate get the teams to upload photos of the new dish to confirm they are up to company standard or to confirm the marketing material is in the right place at the right time.


Have you ever worried about whether your teams are physically probing food when they are recording the temperature of your high-risk items? Now you can ask the teams to upload an image showing the probe in the food, reaching your desired temperature. Enforcement Officers such as Environmental Health Officers will love this extra verification step and you will have the peace of mind that the teams are doing the right thing.


How much money do you waste on unnecessary engineer call outs? Too much I bet. Get your team to upload an image of the damaged plug, broken refrigerator door or dirty AC unit and assess whether an engineer is necessary before you make that call.

Corrective Action

Things go wrong and EHOs want to see that corrective action was taken to control a real risk. The upload function allows teams to take photos of what they have done to correct a problem. Photos have a real impact and can save your teams real time.


Operational standards separate your business from your competitors. Maintain this competitive edge by asking teams to upload a video of the shop before opening. You can ensure the cutlery is in the right place, tables are beautifully set and menus boards are on spec. Any operational standard can be covered and time can be saved by viewing an entire estate in real time.

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What customers are saying

"I f****** love Trail, it's taking my businesses to the next level."
Josh Paterson
"We rarely provide training to our guys, they just bought into the idea straight away. I love that I have a full visual of everyone's activity in front of me."
Katrin Toots
Compliance Manager
“It’s not a paper diary that’s covered in barbecue sauce. We have clarity over what’s done in our sites and are confident going into our audits.”
Jay Brown
“The EHO visited almost every site last year and every store was given a five star rating."
Jay Brown
Operations Chef
"We turned our Costa Checks and various compliance forms into regular tasks on Trail, which has contributed to some of the best scores we have had."
Delroy Daniels
Operations Director
"Our teams love it, it gives our managers of all levels absolute clarity on what they need to achieve every day."
James Brown
Operations Director

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