Meet the team: Eóin Fitzpatrick, UX Designer

Get to know our amazing team members and learn about their roles and passions within our company.
Gemma Holmes
May 2023
4 min read

We think it’s about time you meet the incredible people who work behind the scenes at Trail.

We’re a group of techies, productivity enthusiasts, creatives, people people and more.

This week we’re introducing you to Eóin Fitzpatrick, a UX designer here at Trail.

Hey Eóin, can you tell us a bit about your career background?

I have a BA in Product Design and also a Masters in Interaction Design. After a few short internships in Dublin, I then worked in banking for 3 years before making the jump over to my user experience (UX) designer role here at Trail.

What do you do at Trail?

I’m a UX designer which means that I work on new features and updates which aim to simplify the user experience for our customers while using Trail.

I work with the wider product team, speaking to internal team members and customers who are using Trail everyday to work out different ways to improve the product. From there I create interactive prototypes to test and get feedback before we set anything live. I also work with the different engineering teams when we are developing new projects and features.

All the work I do is essentially aimed at improving Trail and making the product as easy to use as possible.

What’s your favourite Trail value?

My favourite value here has to be the ‘Reflect’ ethos. It gives an opportunity to think about recent highlights or things that have gone well or not so well, which makes for a good opportunity to learn from the rest of the team.


We make time to step back from the day-to-day to reflect. We look back without blame, we learn and move on. We listen to feedback, practice humility and are open to being wrong. We seek continual improvement of ourselves, each other and Trail.

Best moment at Trail

Hands down seeing three colleagues fall out of Kayak into the Regent’s Canal in London on my first Trail Trip 🛶

Thanks, Eóin!

Check out our job openings if you want to join our brilliant team.

What customers are saying

"I f****** love Trail, it's taking my businesses to the next level."
Josh Paterson
"We rarely provide training to our guys, they just bought into the idea straight away. I love that I have a full visual of everyone's activity in front of me."
Katrin Toots
Compliance Manager
“It’s not a paper diary that’s covered in barbecue sauce. We have clarity over what’s done in our sites and are confident going into our audits.”
Jay Brown
“The EHO visited almost every site last year and every store was given a five star rating."
Jay Brown
Operations Chef
"We turned our Costa Checks and various compliance forms into regular tasks on Trail, which has contributed to some of the best scores we have had."
Delroy Daniels
Operations Director
"Our teams love it, it gives our managers of all levels absolute clarity on what they need to achieve every day."
James Brown
Operations Director

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