Trail Meets Kitchen Ventures

In our new series, we're putting operations in the spotlight. Getting unique insights from the front line. Today we're meeting Kitchen Venture's Joe Tyler.
Caroline Joyce
Dec 2023
4 min read

Fronting a chef-led collection of foodie brands Kitchen Ventures have been at the forefront of the cloud kitchens food delivery wave that has swept London since the beginning of the pandemic.

With a roster spanning offerings from Giz & Green, Farm Bird, Tacos El Ray, Local Greens and Happy Endings, it’s safe to say they’ve got a lot on their plate when it comes to handling the many moving parts that come with running a ‘virtual food hall’ of this kind.

We caught up with the Kitchen Venture’s Launch Manager, Joe Tyler, to find out how they’re using Trail day-to-day to support the smooth running of operations within this fast-moving business.

What were the main issues before you started using Trail?

The main problem we had was that we didn’t have all our compliance records and documents in one easily accessible place.

What made you choose Trail?

We like using Trail as it’s very user friendly, especially for the less tech-savvy chefs. It’s laid out in a way that makes it really clear what tasks are to be done and when.

What has Trail helped you with?

Ensuring all tasks are completed when they are required and on time - Trail makes it easy for chefs to see when to complete tasks, and in turn, easy for managers to see when this hasn't been done on time.

What’s the best thing about Trail from your team’s point of view?

The flexibility of being able to create tasks and to add integrations too.

Check out how more of our partners are using Trail here.

What customers are saying

"I f****** love Trail, it's taking my businesses to the next level."
Josh Paterson
"We rarely provide training to our guys, they just bought into the idea straight away. I love that I have a full visual of everyone's activity in front of me."
Katrin Toots
Compliance Manager
“It’s not a paper diary that’s covered in barbecue sauce. We have clarity over what’s done in our sites and are confident going into our audits.”
Jay Brown
“The EHO visited almost every site last year and every store was given a five star rating."
Jay Brown
Operations Chef
"We turned our Costa Checks and various compliance forms into regular tasks on Trail, which has contributed to some of the best scores we have had."
Delroy Daniels
Operations Director
"Our teams love it, it gives our managers of all levels absolute clarity on what they need to achieve every day."
James Brown
Operations Director

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