How much do productivity tools for hospitality cost?

Unveiling the Price Tag: A Comprehensive Guide to the Cost of Productivity Tools in the Hospitality Industry
Caroline Joyce
Jul 2023
4 min read

Here’s everything you need to know about using productivity tools for your hospitality business

In 2023 the hospitality industry faces constant pressure to deliver exceptional guest experiences, all while ensuring smooth running internal operations to make the most of effective and productive teams. To do this, those in the sector use different productivity tools to be sure their teams are supported, accountable and are as efficient as possible.

Traditionally the industry relied on manual methods, but embracing digital productivity tools is now commonplace. Businesses can automate tasks, minimise errors and gain valuable insights with the use of industry-specific tools. Productivity tools like Trail help to streamline essential processes and give teams real-time data and analytics, enabling informed decisions, trend spotting and personalised reporting.

This article aims to help you decipher what productivity tools can offer your business, how much they cost, and what features are important to look out for.

What is a hospitality productivity tool?

Productivity tools support hospitality businesses to tackle tasks efficiently and effectively, ensuring teams are able to be as productive as possible. These tools can be used within front and back of house operations, maintenance, compliance, health and safety, and essentially any area of the business that involves day-to-day tasks involving multiple stakeholders.

Additionally, these hospitality productivity tools come with helpful analytics and reporting features. Managers can dive into the data and get valuable insights into performance and outstanding tasks. With this information, they can make smarter decisions, find areas for improvement, and create strategies to keep operations running as smoothly as possible.

Reasons why hospitality businesses use productivity tools

Hospitality businesses rely on productivity tools to streamline their operations and enhance overall efficiency. They can also significantly reduce costs. These tools play a crucial role in managing various aspects of the business, including customer service, reservations, inventory management, staff scheduling and financial tracking.

  • Enhanced Efficiency: Productivity tools automate repetitive tasks, reducing manual efforts and human errors. This saves time, streamlines processes, and improves overall efficiency.

  • Improved Customer Experience: Hospitality businesses thrive on exceptional customer service. Productivity tools enable teams to make informed decisions and make sure all relevant tasks are completed. This ultimately enhances the overall experience for customers who are visiting a well-oiled and safety-compliant hospitality venue.

  • Cost Saving and Resource Management: Productivity tools assist with inventory and resource management. They provide real-time visibility, enabling businesses to avoid repetitive mistakes or manual errors with ordering or equipment maintenance. This leads to cost savings all round.

  • Streamlined Staff Communication: Productivity tools facilitate better communication among staff members, departments and management. Task management platforms like Trail allow teams to collaborate, delegate tasks and track progress efficiently, leading to better coordination and improved productivity.

  • Accurate Financial Tracking: Hospitality businesses deal with numerous financial transactions, such as billing, invoicing, and expense management. Productivity tools automate these processes, ensuring accurate financial tracking and reporting. This not only saves time but also minimises errors, facilitates budgeting and improves financial decision-making.

  • Data-driven Insights: Productivity tools collect and analyse vast amounts of data, providing valuable insights into business performance, customer behaviour, and market trends. This information helps businesses make informed decisions, optimise operations, and identify areas for improvement.

What is the cost of productivity tools for hospitality?

As you might expect the cost of hospitality productivity tools can vary depending on what you want from the tool, how many team members are using them, and of course, the quality of the software.

Here at Trail, we are simple and straightforward about how much we charge our customers, with three different pricing categories.


£11 per month when paid annually

If you’re looking to monitor and improve productivity yourself as a solo user, this plan is one to consider. Our entry level price category is for one user at one site, allowing you to create custom tasks and keep a record of important to-dos.


£32 per site, per month when paid annually

Our basic Teams plan doesn’t include the full suite of features available on our Standard plan, however does allow for teams of any size to manage tasks, assign different roles and permissions among the team, and also allows for departmental assigning and filtering.


£65 per site, per month when paid annually

Trail’s Standard plan allows teams of all sizes to use all features on Trail, including full task management, departmental filtering and automated reporting for all areas. This ensures teams can react quickly and efficiently if something goes wrong or a team needs extra support.

Have a look at the chart below to help visualise the different packages available.

pasted image 0.png

Bespoke packages are also available for enterprise customers.

What features should you expect in hospitality productivity tools?

Core features of productivity tools are focussed on helping your team work as effectively as possible, while ensuring tasks are completed on time and consistently. Your productivity tool’s features should reflect this.

Here are some key features to look out for.

Task management

Creating and adding tasks or a sequence of tasks that can be managed by your teams are easy ways to keep on top of day-to-day activities within the business. Productivity tools allow for the tracking of tasks, as well as reporting on the status of these tasks to give you full oversight of team performance.


Reporting is a key feature worth looking out for. Gaining insights on what has been done, what is left to be done and which tasks might need extra attention mean that you can make smarter decisions to improve productivity. These reports can be used to monitor day-to-day tasks, compliance, health and safety, and all aspects of operations.

Multi-user functionality

A busy bar, restaurant or hotel usually means lots of different team members contributing to different parts of the business. From managers setting up tasks and reporting, to the wider team on the ground, your productivity tool should be easy-to-use for team members of every level.


Automation doesn’t just save time, it also helps to rule out human error and other simple mistakes. Automation features can be used for daily processes, reporting and monitoring.


A good productivity tool will also allow for integrations with other tools, including reservation management software, EPOS systems and other hospitality software that contributes to the overall performance of your business.

Should you invest in productivity tools for your hospitality business?

The bottom line? Yes.

By using Trail our customers report cutting operational costs through streamlining, reducing overheads and saving on energy bills. This can be achieved by tracking repetitive tasks, automating processes and using reporting features to make smarter decisions for your team.

The type of productivity tool you use ultimately comes down to where you are spending most team resources, then looking at how you can optimise those resources through a digital tool like Trail.

To organise a free trial with Trail, get in touch.

What customers are saying

"I f****** love Trail, it's taking my businesses to the next level."
Josh Paterson
"We rarely provide training to our guys, they just bought into the idea straight away. I love that I have a full visual of everyone's activity in front of me."
Katrin Toots
Compliance Manager
“It’s not a paper diary that’s covered in barbecue sauce. We have clarity over what’s done in our sites and are confident going into our audits.”
Jay Brown
“The EHO visited almost every site last year and every store was given a five star rating."
Jay Brown
Operations Chef
"We turned our Costa Checks and various compliance forms into regular tasks on Trail, which has contributed to some of the best scores we have had."
Delroy Daniels
Operations Director
"Our teams love it, it gives our managers of all levels absolute clarity on what they need to achieve every day."
James Brown
Operations Director

Rated 5/5 on