Five takeaways from our ‘Cutting Operational Costs’ webinar

Cutting costs has never been more important, here’s how to use Trail to do just that.
Amy Dignon
Oct 2022
4 min read

In our latest webinar, two of our ops experts Lilly Molloy and Sonia Jakku shared their tips on how to use Trail to reduce operational costs across your business.

You can check out the full webinar here, but in the meantime here are our top five takeaways from the session:

Streamline to save time and resource

From staff shortages to a revenue decrease of 16%, hospitality has been hit hard over the last few years. Though we’re seeing a positive trend in consumer behaviour, it’s never been more important to streamline operations to improve your bottom line.

By using Trail to centralise things onboarding and compliance, our customers save significant time and resource in the process. Management teams can easily implement brand standards across the whole of their estate without having to individually train staff each time.

By using Trail to centralise staff training, Gail’s have reported they are saving £38,000 per year.

Paper vs Digital Costs

Did you know that printing a ream of paper costs around £32.50 every month?

Alongside storage and stationary costs, sticking with paper comes at a significant price.

As well as the costs and the environmental impact, maintaining paper documents in a busy hospitality business also risks slow productivity and potential for mistakes. At best can mean bad customer experience and at worst, a lawsuit. Trail streamlines tasks and also stores all past records, available for export if needed.

Trail partner Ei Group PLC save £2,000 per site per year on paper alone since switching to Trail.

Save costs (and time) on audits

Keeping digital records is an effective way to save time and money when carrying out internal audits. All records are saved centrally, giving you oversight and quick access to any data relevant to the audit. Having these records stored digitally also simplifies the process in the event of an external audit.

Trail allows you to see what’s going on in all sites without the need for physical visits to review paperwork. Having peace of mind that checks are being carried out properly reduces the need for additional or unnecessary internal audits.

Record keeping in this way helps to highlight issues as they happen within the business, allowing you to fix these easily before you get to the audit stage.

“Trail greatly reduced the amount of time we need to spend on internal audits, which has been a great cost-saving for us” Matt Bamber, Operations Director, New World Trading Co.

Reduce energy usage and costs

It’s never been more important to assess your energy usage within the business, both from a costs and environmental aspect. Trail partners with Carbon Statement to give our users oversight of energy usage, offering ways in which to reduce those overhead costs.

With visibility of those costs, it’s easy to implement checks, tasks and saving strategies with your team.


Save on maintenance costs

Implementing checks and tasks around expensive equipment helps to minimise damage and costs. By doing so, any issues can be dealt with swiftly before they become bigger problems with bigger associated costs.

Faced with a coffee machine that was breaking 6 times a year, at huge expense, Coffee Angel started using Trail for daily monitoring checks. Since then, the machine has not broken once in the last 4 years.

Trail partner Gym Box reported an overall saving of £19,800 on maintenance costs last year alone.

For more insights on cutting operational costs, watch the full webinar here.

What customers are saying

"I f****** love Trail, it's taking my businesses to the next level."
Josh Paterson
"We rarely provide training to our guys, they just bought into the idea straight away. I love that I have a full visual of everyone's activity in front of me."
Katrin Toots
Compliance Manager
“It’s not a paper diary that’s covered in barbecue sauce. We have clarity over what’s done in our sites and are confident going into our audits.”
Jay Brown
“The EHO visited almost every site last year and every store was given a five star rating."
Jay Brown
Operations Chef
"We turned our Costa Checks and various compliance forms into regular tasks on Trail, which has contributed to some of the best scores we have had."
Delroy Daniels
Operations Director
"Our teams love it, it gives our managers of all levels absolute clarity on what they need to achieve every day."
James Brown
Operations Director

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