Ongoing tasks

Giving teams more freedom over when to complete longer tasks
Gemma Thomas
Jul 2021
4 min read
Task management
  • Do you feel restricted by inflexible schedules?
  • Are your teams asking for greater autonomy, but you don’t have the tools to maintain standards?

Then our new Ongoing scheduling is just what you need!

With Ongoing tasks, you will be able to widen the window within which tasks can be completed (over single and multiple days), so tasks won’t be marked as late. And teams will have more control over when they complete tasks.

Scheduling ongoing tasks in Trail app

“What’s new?”, you ask

Ongoing tasks

Now, every task has a start time, and a due time and can run for whole days, weeks and months.

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Weekly deep cleaning tasks schedule

So those cleaning tasks that need to be done throughout the week? You can now schedule them to first appear on a Monday morning and carry through until Friday close, until the task becomes due.

You don’t mind when during the week those cleaning tasks get done, do you? As long as they get done. Ongoing tasks will float throughout the week.

And that hot holding task that gets attended to throughout the day? Schedule it to start in the morning and end in the evening, and it will float throughout the day.

Which brings us to…


Our new snooze function lets your teams manage their own time by snoozing a task until they’re ready to work on it.

So, those cleaning tasks the team can’t get to today? All they have to do is hit the snooze button and it will vanish from today’s Trail and appear on tomorrow’s one, instead — ready for them to attend to it.

What customers are saying

"I f****** love Trail, it's taking my businesses to the next level."
Josh Paterson
"We rarely provide training to our guys, they just bought into the idea straight away. I love that I have a full visual of everyone's activity in front of me."
Katrin Toots
Compliance Manager
“It’s not a paper diary that’s covered in barbecue sauce. We have clarity over what’s done in our sites and are confident going into our audits.”
Jay Brown
“The EHO visited almost every site last year and every store was given a five star rating."
Jay Brown
Operations Chef
"We turned our Costa Checks and various compliance forms into regular tasks on Trail, which has contributed to some of the best scores we have had."
Delroy Daniels
Operations Director
"Our teams love it, it gives our managers of all levels absolute clarity on what they need to achieve every day."
James Brown
Operations Director

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