With customers more aware of food safety than ever, you need a top score on the door to protect the reputation you’ve built.
The Food Hygiene Rating Scheme is run by the Food Standards Agency (FSA) and operates in England, Wales and Northern Ireland.
The food hygiene rating—chosen on a scale of 0 to 5—illustrates a venue’s food safety, taking into account everything from food handling to how ingredients are stored, and of course, general hygiene.
Displaying your rating is compulsory in Wales and Northern Ireland, and it’s only a matter of time before England joins them. JustEat have already listed the rating for all their restaurants in the app. So, it’s crucial your business gets top marks.
To receive your rating, an Environmental Health Officer (EHO) will visit your premises to carry out a hygiene inspection. EHO’s focus on the following 3 areas:
If you perform well in all three areas, you will be awarded the top score. Here are some simple steps you can follow to ensure your business achieves “scores on the doors” greatness:
Take the following measures to ensure cross-contamination doesn’t occur during food prep:
Your food storage system should keep raw foods and ready-to-eat foods completely separate:
This one might seem obvious, but regular and thorough cleaning is vital for a top food hygiene rating:
Training staff on how to safely prepare food can reduce the risk of contamination. Training should include:
Even if you carry out all of the above steps, you won’t receive a top food hygiene rating unless you maintain a secure record, so you need the following:
All of the above can be quite hard to remember. We get it. But don’t worry, we have a library full of food safety checklists to help you stay on top.
Even with the best intentions, paper checks, spreadsheets, and email chains can make it hard to know exactly what’s being done on-site every day. Especially if you manage your team remotely.
Trail takes the guesswork (and the paperwork) out of your food safety. Simple digital tasks are assigned to teams throughout their day. And your business gets a daily performance score. So you can resolve any problems and improve your food hygiene rating before your next EHO inspection.
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✅ Perfect record keeping – Trail is a complete historical record of all activity, time and date stamped with evidence attached where needed.
✅ Build the right habits – Trail tells the right person at the right time what needs doing, so good hygiene becomes second nature.
✅ Visibility – Daily reports and scores give managers peace of mind that everything is being done correctly.
✅ Improve staff knowledge – Tips, videos and guides can be added to any task to make sure they are always completed correctly.
✅ Boost your score – Turn any actions from your previous inspections into daily tasks to make sure you get a top food hygiene rating at the next inspection.